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XFT EMS neck massager

Role: Lead Design Engineer

Requirement: A lean project to quickly and efficiently identify pain points and design opportunities through internal testing and offer effective solutions.


Create / Design / Prototype / Test


XFT (with IDC)




Insight: Simple internal prototyping and testing can quickly reveal pain points and design opportunities.

Insight: We quickly realised that these devices can be very uncomfortable due to poor electrode skin contact. We innovated electrodes that curved in two planes to conform to the user.

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Challenge: Create competitive advantage with very little time and budget.

Solution: Lean internal ideation, testing and iteration with scrap models enabled improvements to quickly be discovered and applied. This combined with ID collaboration delivered a swift, simple but effective solution.

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